Returns & Exchanges
At EKO Home, we want you to love every corner of your space, which is why we offer a 30-day return window for all unused items in their original packaging. If your new home essentials aren't the perfect fit, our streamlined process ensures a quick exchange or full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely repackage your items.
Drop Off Package
Hand over your package to the designated courier or drop it off at any authorized shipping location in your area.
Receive Your Refund
After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing